Golf Wing (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website https://golfwing.ca/ or use our services online or in-store.

By accessing our website or providing us with your information, you consent to the practices described in this policy.

1. Information We Collect

a. Information You Provide

We may collect personal information when you:

  • Book a simulator or event

  • Create an online account

  • Make a purchase

  • Contact us via email or forms

  • Subscribe to newsletters or promotions

This may include:

  • Name

  • Email address

  • Phone number

  • Payment information (processed securely through our payment partners)

  • Booking details

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Device and browser information

  • Pages visited and time spent

  • Cookies and similar tracking data

2. How We Use Your Information

We use your information to:

  • Process bookings and payments

  • Communicate confirmations, reminders, and updates

  • Provide customer support

  • Improve our website and services

  • Send promotions, offers, and updates (you may opt out anytime)

  • Maintain security and prevent fraud

3. How We Protect Your Information

Golf Wing safeguards personal information using:

  • Encrypted systems for data storage

  • Secure payment processing through trusted third-party providers

  • Restricted access to authorized staff only

  • Regular updates to security tools and procedures

We never sell customer data and only collect information necessary to deliver our services.

4. Sharing of Information

We may share information only with:

  • Service providers who help operate our website, booking system, or payment processing

  • Marketing or email platforms used to send communications

  • Legal authorities, if required by law

All third-party partners are required to protect your information.

We do not sell or rent your personal information to third parties.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tools to:

  • Improve user experience

  • Remember preferences

  • Analyze website traffic

You may disable cookies in your browser settings, but some features may not work properly.

6. Third-Party Links

Our website may contain links to external sites (e.g., booking platforms, social media).
We are not responsible for the privacy practices of those websites.

7. Your Choices & Rights

You may:

  • Request access to your personal data

  • Update or correct your information

  • Request deletion of your information (where legally permitted)

  • Opt out of promotional emails at any time

To make a request, contact us at:
📧 info@golfwing.ca

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Golf Wing Virtual Golf
📧 Email: info@golfwing.ca
🌐 Website: https://golfwing.ca/

Last Updated: November 2025